Retail Sales Associate, Santa Maria Town Center - Full Time
Company: Macy's
Location: Santa Maria
Posted on: January 23, 2023
Job Description:
Immediate Openings Start Right Away!
- Competitive Hourly Rates
- Schedules to meet your availability!
- Employee Discount at Macy's AND Bloomingdales - Please note
currently this role may not require an in-person interview and if
you are selected for this role you will receive a job offer via
email. Please watch your email closely for updates from us! -
About: Macy's is proudly America's Department Store. There's a
reason we've been around for 160 years. Customers come to us for
fashion, value and celebration. Macy's is also known for giving
back to our communities. - The magic of Macy's ultimately comes
alive in our stores, and our store colleagues are the ones making
it happen. They provide outstanding customer service, create a
memorable shopping experience, and drive sales results. A store
position at Macy's (seasonal, flex, part-time, or full-time) is the
perfect way to explore the world of retail. Macy's stores are ideal
for forming relationships, creating partnerships, building teams
and leadership skills, and developing the leaders of tomorrow.
Macy's is the "Academy" for retail careers. - A store colleague
position is the perfect way to launch a career in the world of
retail. Many of Macy's top executives started their careers in
part-time retail sales roles. - Job Overview: As a Generalist
Colleague, you will be an integral part of bringing the magic of
Macy's to life. - Generalist Colleagues provide outstanding service
that inspires the customer through compelling merchandise
presentation and by demonstrating superior product knowledge;
meeting hourly sales and Loyalty (credit account) goals on a
personal and team basis; and assisting with fitting room and floor
recovery, price changes, floor moves, and digital customer
merchandise fulfillment. - Macy's utilizes a scheduling plan that
allows colleagues input into their work schedules by managing their
availability and identifying their preferences. During key sales
events and peak selling times, Macy's may offer additional shifts
available through a self-scheduling tool. - Essential Functions:
- Provide an exceptional customer experience by ensuring the
customer is always the priority
- Determine customer needs based on customer preferences; suggest
additional merchandise to compliment customer selection
- Demonstrate knowledge of store products and services (including
Loyalty programs) to build sales and minimize returns
- Demonstrate proficiency in POS systems, including, but not
limited to, Search and Send and My Client
- Proactively assist customers who are using devices to shop and
compare, whether Macy's devices or their own
- Retrieve additional merchandise at customers request (i.e.,
retrieve merchandise from stockroom; pull merchandise to assist
customers in fitting room)
- Develop new business and expand client base through in-store
interaction, suggestive selling, and on the floor presence
- Maintain department recovery standards, including selling floor
and fitting rooms
- Deliver optimal merchandise execution presentation through
merchandise placement, execution, and style, including visual
elements
- Ensure accurate merchandise pricing, and process markdowns in a
timely and accurate manner
- Assist the Support Colleague Team in the movement of fixtures
and merchandise for new product, seasonal changes, and clearance
sets
- Assist in inventory and markdown process
- Assist in picking, packing, and shipping merchandise to fulfill
digital customer orders
- Adhere to Asset Protection policies and procedures, including
shortage prevention, inventory control, and compliance
procedures
- Perform other duties as assigned
- Regular, dependable attendance and punctuality - Qualifications
and Competencies:
- No education or experience required
- Strong interpersonal skills with proven ability to communicate
and share information with customers, peers, and store
management
- Resourceful self-starter; ability to work independently and as
part of a team, and adapt quickly to changing priorities
- Ability to work a flexible schedule with retail hours,
including day, evening, weekends, and/or holidays
- Ability to use a calculator to perform simple mathematical
functions, including percentages - Physical Requirements:
- Frequently required to walk and stand for prolonged periods of
time
- Frequent use of computers and other technology, including cash
register and handheld equipment
- Frequently required to lift/move up to 25lbs
- Involves hearing, color vision and close vision
- May involve reaching, crouching, kneeling, stooping -Required
Keywords: Macy's, Santa Maria , Retail Sales Associate, Santa Maria Town Center - Full Time, Other , Santa Maria, California
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