Platinum Advisor

Company: Zoetis, Inc
Location: Buellton
Posted on: November 25, 2022

Job Description:

The Company
Platinum Performance is a premier nutritional focused Animal Health company founded in 1996 out of a world renownedequine veterinary hospital on the Central Coast of California. Today Platinum Performance serves most equine veterinary practices across the United States and abroad. Platinum Performancewas founded on the belief that wellness and nutrition are the foundation of exceptional health for both people and the animals we love.Our mission is to improve lives through superior nutrition and unmatched personal service. Our team helps ensure that the service we provide, formulas we develop, and literature we publish are client-focused, impactful and accurate.Everything we do must be scientifically and medically sound.We push hard to research new ingredients, seek out the highest quality sources, test new formulas, and operate several research studies and feeding trials at any given time.In 2019 Platinum Performance joined forces withZoetis, the largest animal Health Company in the world, with a shared vision to advance the role of nutrition in veterinary medicine and to create the field of scientific wellness on a global scale. We are looking for enthusiastic, passionate people who are excited tomove faster, go further and help to redefine what ispossible in animal health.The PositionJob DescriptionThe Platinum Advisor team is the face and voice of our brand. Advisors are on the front lines with our clients each day, delivering Best In Class service to veterinarians, physicians, and thousands of clients ordering formulas for their horses, dogs, cats and themselves.Must be willing and able to work in Buellton, Ca. Relocation is not available at this timePlatinum Advisors are smart thinkers, self-starters, engaged listeners, and provide educated recommendations and solutions to our clients. Advisors represent Platinum Performance at equine, canine and human events and veterinary and medical conferences. A Platinum Advisor works with a tight-knit and supportive group of fellow Advisors and builds a broad range of experiences and skills.Responsibilities

• Provide exceptional phone service, including timely live answer, advisement and order-taking to clients, veterinarians and medical professionals that call Platinum Performance daily
• Provide exceptional service to clients and visitors that visit Platinum Performance in person
• Compose clear electronic correspondence to clients through email
• Apply critical thinking and problem solving to provide supplement recommendations for clients and their animals
• Work cohesively with other Platinum Advisors, as well as other departments within Platinum Performance including Production, Quality Assurance, and Shipping
• Keep the storefront stocked and fulfill orders efficiently and accurately
• Support occasional mail pickup and distribution of mail
• Support inventory of office supplies and place orders as needed
• Nurture client relationships through account management and follow up
• Occasional travel to equine, canine and human events to represent Platinum PerformanceQualifications
  • Bachelor's degree, preferably in Animal Science, Nutrition, Agricultural Business or related fields
  • 3.0 GPA or higher
  • Knowledge of equine, small animal or human nutritional products; or the equine industry
  • Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail
  • Excellent communication skills with clients and team members
  • Must be willing and able to work in Buellton, Ca. Relocation is not available at this timeFull timeRegularColleagueAny unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

Keywords: Zoetis, Inc, Santa Maria , Platinum Advisor, Other , Buellton, California