Front Office / Patient Coordinator (Bilingual in Spanish)
Company: Akeso Occupational Health
Location: Santa Maria
Posted on: July 31, 2022
Job Type: Full-time
Our physicians offer a full scope of occupational medicine services
designed to help reduce healthcare costs, while minimizing lost
work time and increasing employee productivity. To accomplish these
goals, Akeso Medical is outcome focused and provides medical care
on an urgent or appointment basis for occupational injuries and
illnesses. We also design modified work and rehabilitation programs
to enable injured employees to return to work as soon as
We are seeking two full-time Front Office/Patient Coordinators for
our Oxnard location.
As a Medical Front Office Receptionist, you will contribute to the
patient experience from start to finish, beginning with warmly
greeting patients and visitors to the practice. This role demands
multi-tasking in a fast-paced environment with experience necessary
in triaging phone calls, scheduling, insurance verification,
rooming patients, vitals, blood draws, and treating and
communicating instructions to patients. The Front Office
Receptionist will be the first point of contact for the practice
and you will support day-to-day operations by ensuring high quality
customer service for our patients.
If you have the ability to represent the highest quality of care in
all aspects of patient engagement, and a willingness to demonstrate
a very caring and respectful demeanor we want to hear from you. The
ideal candidate will reflect our mission of offering highly
personalized, compassionate care and be excited by the opportunity
to learn and grow with the Practice. Candidate should also be able
to demonstrate a positive attitude, strong communication and
Greet and welcome patients and visitors as soon as they arrive at
Perform the patient check-in check out process.
Assist patients with initial paperwork.
Answer, screen, and forward incoming phone calls.
Confirm patient appointments.
Schedule and coordinate patient appointments.
Insurance verifications and authorizations.
Maintain in depth knowledge and command of all offered
Ensure reception area is tidy and presentable.
Receive, sort, and distribute daily mail / deliveries.
Accurately input patient data with high attention to detail.
Assist patients with paperwork and answer patients' queries and
ensure quality customer service.
Ensure patient satisfaction at all times.
Collaborate with other staff.
Ensure patient record safety.
Maintain all records in accordance with HIPAA requirements as well
as internal confidentiality requirements.
Akeso is an equal opportunity employer that is committed to
diversity and inclusion in the workplace. We prohibit
discrimination and harassment of any kind based on race, color,
sex, religion, sexual orientation, national origin, disability,
genetic information, pregnancy, or any other protected
characteristic as outlined by federal, state, or local laws.
Minimum 1-year proven work experience as a medical Front Office
Hands-on experience with office equipment (i.e., fax machine,
copier, iPad, etc.).
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Strong multitasking and time-management skills, with the ability to
Demonstrated experience of delivering excellent customer
Collaborate successfully with patients and team members.
Experience working in a fast-paced environment.
Strong desire to provide the best possible patient experience.
Operates with the highest level of ethics, integrity, and
Must be bilingual in Spanish
Keywords: Akeso Occupational Health, Santa Maria , Front Office / Patient Coordinator (Bilingual in Spanish), Other , Santa Maria, California
Didn't find what you're looking for? Search again!