Restaurant HR and Reservation Specialist
Company: The Cliffs Resort
Location: Pismo Beach
Posted on: June 9, 2021
The Cliffs Resort
Position: Restaurant HR and Reservation Specialist
Department: Food and Beverage
Reports to: F&B Director
Responsible for overseeing all restaurant HR paperwork,
including policies, shift paperwork, time sheet tracking and
adjustments, and on-boarding of all new staff. Responsible for
inputting, monitoring and overseeing all reservations, especially
using open table software.
Essential Functions of the job:
- Maintaining HR related paperwork and timeclock related
- Manages the daily payroll timecards
- Abide by all wage and hour laws
- Gather and track all policies and paperwork administered by
- On-boarding all new staff including FOH and BOH
- Maintaining phone lines, including answering systems
- Maintaining the IRD menu with the use of the QR code
- Administering all tip-outs for staff
- Working with accounting to solve any and all tip-out
- Taking and Managing Reservations (Large Parties, Special
- Additional duties and projects will be delegated as needed
Qualifications Strong Organizational Skills
- Strong Communication Skills
- Strong Customer Service Skills
- Strong Interpersonal Skills
- Strong Microsoft Office Skills
- Strong Attention to Detail
- Must possess strong computer skills to become proficient in
multiple software applications
- Team Player
Additional Job Duties:
- Reports to work in a neatly groomed and acceptable manner.
- Reports to shift on time.
- Enforces and complies with all policies and procedures for the
Food and Beverage Department, and The Cliffs Resort.
- Ability to work in fast paced environment.
- Ability to lift small packages (under 40 pounds).
- Ability to work in stressful situations.
Education, Experience, Skills:
- High school diploma.
- Working knowledge of guest services in a restaurant
- Excellent command of English language.
- Ability to multitask and work in mentally demanding
- At least one-year front office administrative experience
Keywords: The Cliffs Resort, Santa Maria , Restaurant HR and Reservation Specialist, Other , Pismo Beach, California
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