Burger King - General Manager Job Description
General Manager Position Overview:
Every great team is led by a great leader. You lead
enthusiastically, with a focus on exceptional customer service and
results. Your responsibilities include everything from mentoring
team members to managing all front and back of house operations to
designing the ultimate customer experience. You are a quick
thinker, a problem solver, a skilled communicator and a world-class
As the executive leader of the restaurant, you are focused on
profitability, guest, people and operations. The General Manager
has overall responsibility for managing the daily operations of a
single restaurant and operates under the direction of the District
Manager, directly managing a team of an Assistant Manager, Hourly
Shift Supervisors and Team Members (20-45 employees).
Summary of Responsibilities:
Delivering store sales and financial objectives by removing any
barriers to success.
Scheduling daily labor requirements that meet the needs of the
business and provide great customer service experiences.
Connecting with the local community by executing local marketing
and community involvement initiatives.
Leading by example and being a role model for the standards and
behaviors consistent with company and brand core values and
Proactively attracting, identifying, and hiring team members
that embody the Arch Fellow profile and have the ability to grow
within the organization.
Serving as a role model for high quality, hands-on, floor
management - including an effective deployment of labor to maximize
Successfully and consistently communicating team wins,
priorities, best practices and operational changes to deliver
Ensuring that food safety and security standards are met and
adhered to consistently.
Maintaining food service and production levels by leading strong
BOH and FOH execution.
Addressing performance issues quickly and respectfully by
coaching, counseling, and managing any conflicts.
Contributing ideas, thoughts, and solutions that result in
increased productivity, higher retention, and improved
Qualifications and Skills:
Must be at least eighteen (18) years of age.
A passion for food and restaurant operations.
A desire to make an impact on customers and team members.
A can-do work ethic and the ability to take initiative on
Ability to lead, motivate, and build an efficient team in a fast
Belief in and passion for Burger King core values.
Strong leadership behaviors, approachability, and a reputation
as role model.
Personal characteristics reflective of company and brand:
self-motivated, positive attitude, service-oriented, flexible,
fun-loving personality, and ethical with a high degree of
3 or more years of quick service experience preferred.
3 or more years of managing a team preferred.
Spanish language skills preferred.
Benefits may include:
A passionate, fun, and positive work environment, with a
welcoming and supportive team.
Competitive pay and bonus plan - employees are rewarded for both
personal and company-wide performance.
Educational scholarships, tuition reimbursement and potential
for career growth.
Health, dental, and vision insurance.
Free uniforms and meals.
- Burger King is an equal opportunity employer and we encourage
all qualified candidates to apply.
Burger King - General Manager - Apply Now