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Part Time Field Interviewer, Health Center Patient Survey (Santa Maria, CA)

Company: RTI International
Location: Santa Maria
Posted on: June 6, 2021

Job Description:

Part-time work paying $18.03 per hour plus $4.41 Health & Welfare benefit, a total of $22.44 per hour!

RTI International is currently seeking Field Interviewers (FIs) to work on a government-sponsored research study, the Health Center Patient Survey (HCPS), which is sponsored by the Health Resources and Services Administration (HRSA). The survey will be conducted with a national sample of patients who use health centers funded under Section 330 of the Public Health Service Act.

All FIs work as employees of RTI's Data Collection Staff (DCS) segment.

Position Description:

This is a part-time position offering an average of 20-25 hours/week, which will vary depending on Health Center and respondent availability/schedule. FIs initially will be responsible for conducting interviews over the telephone or video. FIs may be asked to travel to assigned health centers and conduct in-person interviews with eligible respondents when it is safe to do so. The position will begin with a virtual training over Zoom in late June. Work is expected to continue through October 2021. Qualified candidates must be willing and able to work a variable schedule and commit to the full duration of the study.


  • Serve as liaison between Health Center staff and RTI Project Managers
  • Meet performance expectations in areas of efficiency, quality, response rates, and schedule.
  • Available to work a schedule of approximately 20 - 25 per week to conduct screenings/interviews.
  • Available and willing to work a variable schedule
  • Available for entire training and data collection period.
  • Maintain confidentiality at all times.
  • Maintain a professional attitude at all times.
  • Ask survey questions verbatim using computer-assisted personal interviewing.
  • Document all activity and interaction with respondents as required.
  • Use a project-provided laptop computer to transmit interview data, send and receive e-mail to/from project staff.
  • Participate in a regular conference call with the FS and periodic group calls with other FIs.
  • Obtain cooperation of survey respondents by effectively answering questions and addressing concerns
  • Correctly obtain informed consent and to conduct personal interviews
  • Accurately complete all project documents and reporting forms
  • Adhere strictly to project deadlines for completing interviews, reporting progress, and returning materials
  • Maintain accurate, up-to-date records of progress in the field
  • If working in the field, must be willing to agree to any COVID-19-related protocols put in place by RTI. These could include, among others, wearing face coverings, gloves, taking temperatures daily, social distancing with survey respondents, and/or completing a health pledge. All safety supplies required for use on the project will be provided by RTI.

Minimum Qualifications:

  • High school graduate
  • Success directly or indirectly related to experience in field interviewing and/or phone interviewing
  • Successful experience with field data collection activities
  • Demonstrated ability to work with others
  • Applicants must be at least 21 years of age by the first date of employment
  • Must have a valid driver's license and reliable personal automobile available for business use or access to public transportation if assignment allows.
  • Demonstrated ability to work with supervisor and complete assignments on schedule
  • Effective communication skills.
  • Must have a telephone available for conducting interviews. FIs will not be reimbursed for phone charges.
  • Must have access to wireless internet for transmissions
  • Ability to adapt to various social environments and areas.
  • Must be fluent in Spanish.
  • For bilingual Spanish, Mandarin, Cantonese, Tagalog, and Vietnamese:
  • Successfully complete all components of the RTI bilingual certification program

Training Requirements:

  • Review a Field Interviewing manual and complete a home study assignment prior to attending training
  • Attend and successfully complete a 5-day FI training session, including certification, to be held virtually.
  • For bilingual Spanish, Mandarin, Cantonese, Tagalog, and Vietnamese: Successfully complete all components of the RTI bilingual certification program, a day supplementary training immediately following the main training event.

Pay Rate

This position falls under the U.S. Department of Labor Service Contract Act (SCA). Hourly wage will be determined based on the county in which work is being performed. The pay rate for Santa Barbara County, CA is $18.03/hour. In addition to hourly pay, a Health and Welfare stipend of $4.41 per hour will be provided for up to 40 hours per week. You are also eligible to receive pay for up to 10 holidays and annual vacation time payout.

RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach-one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit

Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include: operating a computer, a phone, and other office machinery, driving to households; walking from car to household; thinking, learning, and concentrating effectively and frequently communicating with other people, both within RTI and outside of RTI; frequently moving about inside and travel between households; ability to handle the stress associated in meeting frequent, multiple and tight deadlines;, ability to work a varied schedule, including evening and weekend hours based on project needs; consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per RTI procedure 4.2.1.

For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found at

For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is available here.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available here.

Keywords: RTI International, Santa Maria , Part Time Field Interviewer, Health Center Patient Survey (Santa Maria, CA), Other , Santa Maria, California

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