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Patient Navigator

Company: Dignity Health
Location: Santa Maria
Posted on: May 3, 2021

Job Description:

Overview

Marian Regional Medical Center, located in Santa Maria, CA, is nationally ranked among the top 10% in the nation for safety core measures in Cardiac Services and has the only comprehensive Cancer treatment and resource program from Los Angeles to San Francisco. In April 2012, Marian opened its doors to a brand new state-of-the-art facility which houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian's new hospital includes 191 beds, expanded and enhanced Emergency Department, Critical Care Unit, NICU and women's services.

Marian is a Dignity Health member of the Central Coast, which also includes Arroyo Grande Community Hospital in Arroyo Grande, CA and French Hospital Medical Center in San Luis Obispo, CA. Dignity Health of the Central Coast is recognized for the highest quality hospitals, physicians from the top medical schools in the country, primary care offices to ensure access for all patients, premier ambulatory surgery centers, technologically advanced imaging centers, outpatient services and a comprehensive home health service; all recognized for quality, safety and service. Each hospital is supported by an active philanthropic Foundation to provide additional funding to support new programs and services, as well as to advance the community's access to health care.

Responsibilities

Position Summary:

Under the supervision of the operational and clinical managers, the patient navigator will support the patient and their family in executing the acute discharge or ambulatory plan of care. The navigator will support continuity by collaborating with the Transitional Care Team by obtaining PCP appointments, coordinating transportation, addressing needs related to social determinants, and support related processes administratively, while maximizing the use of technology for efficiency. As a patient advocate, it is expected that the patient navigator will build working relationships with the hospital staff, PCPs, homeless shelters, other community partners and connect patients to resources that support positive patient outcomes while empowering them to navigate the health care system successfully. Candidate should have excellent technology skills and be able to effectively work in many software application programs such as Cerner, Octavia, Word, Excel, and Netsmart.

Qualifications

Minimum:

  • At least 3 years in hospital or health care setting with accountability for working with patients in nursing and/or casemanagement/care coordination
  • Ability to listen attentively with empathy and capture essential information for continuity of care.
  • Ability to work collaboratively with all care professionals including physicians, nursing, and external community agencies and post-acute care facilities
  • Ability to complete required data entry in a timely manner.

Keywords: Dignity Health, Santa Maria , Patient Navigator, Other , Santa Maria, California

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