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Experience Curator

Company: The Inn at Mattei's Tavern
Location: los olivos
Posted on: May 3, 2021

Job Description:

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While eachproperty is unique, all share a crafted approach to luxury andbring the soul of the locale to lifethrough captivating design, exceptional cuisine, and spas,and gracious yet unobtrusive service.With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.Please to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

A Central Coast legend rebornfrom its earliest incarnation, in 1886 as a popular stagecoach stop during Californias Gold Rush, to its years as a surreptitious hangout through Prohibition, The Inn at Matteis Tavern has long held a fabled place in Central Coast lore. Revered and raucously enjoyed for generations, the beloved landmark opens a new chapter in 2021 as the definitive luxury destination in the Santa Ynez Valley.

Role Summary Join our team as Experience Curator and become one of the authors of our story. As a company focus for 2020 and beyond, Auberge has embarked on a brand-defining program of deepening our soulful experiences at each of our one-of-a-kind resorts. This role will spearhead this effort for the Inn at Matteis Tavern. This position will be responsible for initiating, facilitating, and guiding well-designed and creatively curated unique guest experiences through adventures, activities, classes, amenities, product selection, partner alignment, and space activation. This role is integral to establishing and maintaining thematic stories and elements that influence and guide the resorts guest experience.

Core Responsibilities The key responsibilities for this position are:

Programming: Develop annual events calendar for the resort. Plan, lead, and guide inter-departmental execution of special events and weekly activities, events, classes, and programs that allow guests to experience the resorts values and create lasting memories. Develop daily rituals that bring the resorts spirit alive for its guests and the local community. Design: Curate design elements for use in Resort spaces, retail, and amenity offerings. Create, execute, teach, and standardize presentation and execution of guest offerings; activate event spaces in well-designed and intentional ways to create relevant, unprecedented, and memorable guest experiences. Networking: Establish relationships with local partners and vendors to initiate and enhance our unique brand story. Align the resort with strong brand partners to solidify our messaging in the local community as well as the global luxury resort market, and to present a consistently attractive brand image to existing and potential guests. Content Creation: Create visual and physical content to support the marketing of the experience, i.e. photoshoots, copywriting, graphic design. Training: Coordinate with Talent and Culture to ensure that our team member training brings the property Journey Map to life for employees. Internal communication: Maintain cooperative relationships and open lines of communication with leaders of operational departments to ensure concept execution of programming and product offerings. Confidentiality: Maintain confidentiality and security of specified resort information, guest details, correspondence, reports and files

Required Qualifications

Demonstrated excellence in a leadership role in a creative field. Ability to creatively plan/program ideas that bring the resort identity to life from initiation to execution; adapt and revise plans as developments necessitate in real time. Ability to coordinate and lead multiple projects at once. Ability to make smart decisions that support resort operations. Ability to professionally represent the resort and interact with guests in a polished, responsible, and timely manner. Ability to communicate information to operational departments accurately and in a timely manner. Ability to prioritize & be strategic about which projects will provide the biggest impact to the property Extensive breadth and depth of knowledge as relates to Los Angeles, Santa Ynez Valley, sister Auberge properties, and the local area. Must be both Team focused, and a self-motivated, adaptable, innovative, and able to work independently. Discerning eye for design & style, exceptional attention to detail, consistent follow through, and self-disciplined time management. Excellent written and verbal communication skills; pleasant and professional phone and correspondence demeanor. Creative and proactive thinker and problem-solver with high-level organizational, research, and product-sourcing skills. Computer-literate: ability to confidently and effectively navigate a variety of programs, including but not limited to Google Suite, HMS, Unifocus, Trip Advisor, Yelp, OpenTable, and social networking platforms. Proven professional networking, partnership sourcing, and negotiating skills. Ability to take on new responsibilities and roles as the position demands, both administratively and operationally. Be a natural entrepreneurial leader with a positive demeanor and a sense of adventure.

Required Qualifications

6-8 years of work experience in a creative field 1-3 years experience in a leadership role demonstrated success with developing and executing personalized experiences: possibly including coordinating events and activities, programming, retail, and/or interior design Bachelors Degree, ideally in Design, Marketing, Public Relations, or a combination of these. Ability to travel as required

What Else? At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich peoples lives.

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

The Inn at Matteis Tavern is an Equal Opportunity Employer, M/F/D/V. The Inn at Matteis Tavern provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Inn at Matteis Tavern complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Keywords: The Inn at Mattei's Tavern, Santa Maria , Experience Curator, Other , los olivos, California

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