Provides general office support with a variety of clerical
activities and related tasks. The Office Receptionist will be
responsible for answering incoming calls, directing calls to
appropriate associates, mail distribution, flow of correspondence,
as well as additional clerical duties.
It is the primary purpose of CHCCC to provide the highest
quality of health care possible to the patient population it
serves. Such a level of quality depends ultimately on the staff's
desire and ability to work together, individually and as a team.
The employee is expected to be professional, punctual, maintain
regular attendance, cooperative, organized, enthusiastic at all
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Additional duties may be assigned with or without prior notice.
Welcomes visitors by greeting them, in person or by telephone,
and answering or referring inquiries.
Directs visitors by maintaining employee and department
Maintains security by following procedures; monitoring logbook;
issuing visitor badges.
Maintains safe and clean reception area by complying with
procedures, rules, and regulations.
Maintains continuity among work teams by documenting and
communicating actions, irregularities, and continuing needs.
Takes and retrieves messages for various personnel.
Receives, sorts, and forwards incoming mail.
Assists with other related clerical duties such as photocopying,
faxing, filing, and collating.
Assists in planning and coordination of office events, both
internally and externally.
Performs other duties as assigned.
Maintains and adheres to HIPAA, employee confidentiality, and
privileged communications (patient, employee, and corporation).
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
To perform the job successfully, an individual should
demonstrate the following competencies to perform the essential
functions of this position. Telephone Skills, Verbal Communication,
Microsoft Office Skills, Listening, Professionalism, Customer
Focus, Organization, Informing Others, Handles Pressure, Phone
Skills, Supply Management.
EDUCATION and/or EXPERIENCE
High school diploma; and 1 year related experience and/or
training; or equivalent combination of education and
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
Ability to apply sound judgment in understanding to carry out
instructions in written or oral form. Ability to make appropriate
job decisions following standard office policies and past
Experience with word processing, spreadsheets, email, and
keyboarding required. Microsoft Office and Google Suite skills
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current, valid, unrestricted California Driver's
License (Class C) required.
Required to pass a criminal history background check and drug
screen upon hire.
Annual health examination; annual Tuberculosis skin test
clearance or chest x-ray; proof of immunity to MMR, Varicella, and
Hepatitis B; proof of Tdap vaccine; during current flu season, must
provide proof of influenza vaccine or a signed declination form. If
declined, a flu mask is mandatory during flu season.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
This is largely a sedentary role; however, filing is required.
This would require the ability to lift files, open filing cabinets
and bend or stand as necessary.
Moderate noise level associated with open office work
environment. Driving will be required for this position.