Security Concierge

Company: Chumash Casino Resort
Location: Santa Maria
Posted on: April 9, 2021

Job Description:

JOB DESCRIPTION:

The Security Concierge greets guests, verifies legal age, maintains the safety of guests entering the casino, and provides information to guests regarding the Resort property. The Security Concierge is also responsible for assisting in the enforcement of casino rules and regulations and deterrence of improper activity.

JOB REQUIREMENTS:

Education

• High School diploma or GED certificate
  
  Experience
  
  • One year of experience in a customer service position preferably in the gaming, hospitality, or service industry.
    
  • Experience in a security-related field in the gaming, hospitality, or service industry preferred.
    
  • Basic knowledge of casino, slot, and table games preferred.
    
    Additional Requirements
    
    • Knowledge of applicable laws, regulations, rules, policies and procedures.
      
    • Excellent verbal and written communication skills (for report writing or incident documentation).
      
    • Excellent interpersonal skills with demonstrated patience and tact.
      
    • Exceptional detail and follow-up skills.
      
    • Multi-task oriented.
      
    • Ability to quickly evaluate alternatives and decide on a plan of action.
      
    • Exceptional attention to detail and follow up skills.
      
    • Strong conflict resolution skills.
      
    • Ability to diffuse high-tension situations comfortably.
      
    • Must have or obtain within six months of employment a valid security guard registration on file with the Bureau of Security & Investigative Services and maintain license throughout employment.
      
    • Must have or obtain within 90 days of employment CPR certification, and maintain certification throughout employment.
      
    • Willingness to work flexible schedules, including nights, weekends and holidays.
      
    • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
      
    • Native American hiring preference applies.
      Associated topics: countermeasure, guard, loss control, metal detection, monitor, patrol officer, protect, protection, secure, security

Keywords: Chumash Casino Resort, Santa Maria , Security Concierge, Other , Santa Maria, California