Beverage Server

Company: Chumash Casino Resort
Location: Santa Maria
Posted on: April 6, 2021

Job Description:

JOB DESCRIPTION:

The Beverage Server provides exceptional guest service by offering beverages, taking beverage orders, processing payment transactions, and delivering drinks to guests in a timely manner. Interacts with guests, anticipates guests' needs, and responds to general guest inquiries.

JOB REQUIREMENTS:

Age Requirement:

• Must be 21 years of age or older.
  Education:
  
  • High School Diploma or GED Certification preferred.
    Experience:
    
    • Previous guest service experience.
      Additional Requirements:
      
      • Previous beverage serving experience, including alcohol is preferred.
      • Knowledge of alcoholic/non-alcoholic drink offerings and how to serve them.
      • Must be able to stand and walk while carrying beverage tray.
      • Ability to organize multiple orders, and recall order details, guest location and guest payment.
      • Excellent guest service skills.
      • Excellent interpersonal skills with demonstrated patience and tact.
      • Exceptional detail and follow-up skills.
      • Ability to process payments via a point-of-sale system.
      • Basic English reading and writing skills; proficient English conversation skills.
      • Must be able to read labels, ingredients, and instructions, and write basic lists, notes and directions; able to converse effectively with co-workers and guests.
      • Excellent organizational, decision-making, and time management skills.
      • Able to maintain composure at times of high volume.
      • Must be able to work effectively within a team.
      • Willingness to work flexible schedules and hours, including evenings, weekends, special events, and holidays.
      • Must follow safety guidelines and grooming standards.
      • Must maintain uniforms, using proper washing and ironing techniques, if applicable.
      • Must obtain food handler card within 30 days of employment.
      • Must be certified or be able to obtain certification in an approved alcoholic awareness program within 90 days of employment.
      • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
      • Native American hiring preference applies.
        About Us:
        
        Chumash Enterprise is one of the premier employers in Santa Barbara County. We are recognized as a Four-Diamond Resort, but it is our Five-Diamond Guest Service that keeps our guests coming back! With more than 1,800 Team Members, we offer a stable and rewarding work environment with a competitive benefits package, exciting growth opportunities, tuition reimbursement and more.
        
        As our organization grows, new and exciting opportunities continue to develop at all of our properties including; Chumash Casino Resort, Chumash Employee Resource Center, Chumash Gas Station, Santa Ynez Tribal Health Clinic, Santa Ynez Chumash Tribal Administration, Hotel Corque and Root 246, Kita Wines, Hadsten House Hotel.
        
        Disclaimer:
        
        The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
        Consistent with federal law, Native American hiring preference applies. Associated topics: ayudante de camarero de bar, bar, beer, cocktail, cocktail service, drink, drink service, license, pub bartender, shots

Keywords: Chumash Casino Resort, Santa Maria , Beverage Server, Other , Santa Maria, California