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Client Service Specialist / Scheduling Coordinator / Home Care / Staffing

Company: NurseCore
Location: Santa Maria
Posted on: January 15, 2022

Job Description:

Overview
Client Service Specialist / Scheduling Coordinator / Home Care / Staffing
NurseCore is a national leader in home care and medical staffing, and our AWESome company culture shines through in everything we do. We have been exceeding customers' expectations for over 45 years, and we are looking for a Client Service Specialist / Scheduling Coordinator in our Santa Maria office to continue this tradition of excellence. If you thrive in a fast-paced, dynamic environment that stresses our AWESome customer service, then this position is for you. We offer competitive compensation and a full benefits package. Client Service Specialists / Scheduling Coordinators can see the real impact of their work daily while progressing towards their own professional goals. -Apply now to start your journey on this rewarding career path.

Responsibilities
As a Client Service Specialist / Scheduling Coordinator you will provide support for a variety of recruitment / staffing activities. This includes making service calls to referral sources and prospects, processing applications and assigning personnel to clients. You will also be responsible for assisting with miscellaneous duties to ensure the efficient operation of the office.

Additional responsibilities:
Receives and coordinates home care referrals -and/or facility staffing requests
Assigns qualified personnel competent to work the case
Ensures orders are timely and filing is current
Supports branch recruitment efforts to include interviewing, hiring and orienting field staff
Makes service calls to referral sources to offer available personnel and to prospects to gather information regarding client needs
Tracks physician orders, case conferences, re-certifications, in-service and supervisory visits
Orders and monitors medical and office supplies under direction of supervising nurse and Branch Director
Ensures compliance with licensure and credentialing requirements
Files and maintains integrity of employee personnel files and client charts
Completes data entry as assigned
Counsels field employees involving violation of non-clinical matters
Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
Exemplifies AWESome company standards
All other duties as assigned

Qualifications
Take a look at the requirements below, to see what you'll need to take advantage of this exciting opportunity!
Bachelor's degree strongly preferred
Two -or more years of college required
At least one year of training or experience in a service related industry
At least one year of experience in home health care, with commercial insurance and private pay experience preferred
Experience should emphasize problem solving skills in a patient care setting

NurseCore is committed to protecting the health and well-being of our employees, patients, and clients. -We have protocols in place to limit the spread of COVID-19 and other communicable diseases. - NurseCore offers a virtual application and orientation process, and we provide all staff with PPE and other protective equipment to maintain a safe work environment.

In compliance with state and Federal regulations, NurseCore has a mandatory COVID vaccination policy, subject to applicable law.

#CB1

Keywords: NurseCore, Santa Maria , Client Service Specialist / Scheduling Coordinator / Home Care / Staffing, Human Resources , Santa Maria, California

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