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Assistant Store Manager

Company: Peak Design
Location: Morro Bay
Posted on: September 24, 2022

Job Description:


Peak Design makes radical, meticulously-engineered gear for detail-obsessed people. Our backpacks, travel bags, camera gear, and phone accessories are used dang-near everywhere. If you've visited Machu Picchu, Tokyo, or an REI store in the last 10 years, you've been within ogling distance of a Peak Design product.

Beneath our brand's smooth candy shell you'll be quite pleased to find a creamy nougat center of freewheeling irreverence. We're not afraid to throw haymakers at Amazon, or every phone case ever. We've promoted fictitious cryptocurrencies and invented historical figures. As marketers, we thrive in uncertainty, indulge in chaos, and also actually do quite a bit of deeply meaningful and consequential projects as well. Through our products and through our storytelling, Peak Design aims to engineer delight.

We're a close-knit 42-person company with a stunningly bright future. We grow headcount slowly, answer to no board or investors, and we consistently make magic. We believe a diversity of perspectives makes us better, and we're committed to equality and inclusivity across race, gender, age, religion, identity, and experience. And we like to have fun.

About the Job:

Peak Design is looking for a full-time assistant and visuals lead for our Flagship store in Hayes Valley. This position combines the responsibilities of an assistant manager in helping the manager to operate our SF store and the duties of the only on-site member of our visual merchandising team, maintaining the Peak Design brand through our product displays, window displays, signage, and space design. We are looking for a driven, motivated teammate ready to lead our retail team in providing stellar customer service and to work with our corporate Visual Merchandising team to ensure that our retail spaces are the most immersive and delightful expression of the Peak Design brand possible. If you have a passion for product design, a knack for helping customers, and an eye for the aesthetically pleasing, this job is for you.

Things You Need To Do:

  • Work with our Visual Merchandizing and Branding teams to help guide the visual presentation of the store, ensuring that we're presenting and styling our product in a way that is inspiring and brand-aligned; oversee visual changes as we launch new products and brand stories
  • Contribute to the overall success of the store, bringing ideas to the table that will drive sales, and elevate our store experience
  • Help the Store Manager maintain and motivate a positive sales team and work environment
  • Ensure that the store always looks clean and inviting: front and back of the house
  • Be an example to sales associates in providing consistent top-quality customer service
  • Help maintain inventory data accuracy and report low stock to store manager
  • Assist the Store Manager with implementing and maintaining store processes (scheduling, opening, closing, inventory, customer communications, etc.) that will scale well - always look for ways to work smarter, not harder
  • Keep window displays up to date
  • Participate in the development and flawless execution of in-store events and activations
  • Act as liaison between our customers, store employees, and Peak Design HQ, sharing customer feedback and new ideas for our brand>

    Is This Like Looking in a Mirror?
    • Excellent communication and customer service skills
    • Self-motivated, organized, and meticulously detail-oriented
    • Passionate about travel, photography, and product design
    • Ability to focus in an active, social, and lively workspace
    • An eye for detail and branding
    • Experience working in retail, customer service, or visual merchandising
    • Friendly, positive, and truly passionate about the Peak Design brand and story
    • Ability to work a flexible schedule, including evenings, holidays, and weekend shifts
    • Experience with Photoshop / Illustrator a nice to have

      Perks and Compensation:
      • Salary starting at $65,000
      • Comprehensive medical, mental, dental, and vision benefits for you and your family
      • 401(k) retirement plan that allows pre-tax, Roth, and after-tax contributions
      • Profit share program that divides a percentage of profits equally between full-time employees
      • Employee Purchase Program
      • FSA, HSA, Commuter Benefits
      • Flexible scheduling
      • Cell phone reimbursement
      • Career development reimbursement (classes, conferences, workshops of your choosing)
      • Unlimited paid vacation
      • HRA Fertility Benefits including egg freezing
      • 100% paid parental leave
      • Annual 2-3 day company retreat
      • And more!

        How To Thrive Here

        Thanks to the folks at Outside Magazine, we can tell you that Peak Design is an objectively great place to work. 4-day workweeks, unlimited paid vacation, the saucy list of benefits goes on. So, how do we maintain this exquisite work-life balance while also pulling off an exceptionally thoughtful brand and product line? A flat corporate structure, with lots of ownership and trust.

        Many employees find our flat structure to be radically different from what they've experienced elsewhere. You might call it the opposite of micromanagement: employees are often expected to set their own priorities and roadmaps for their areas of the business. Who thrives here? Self-starters. Question-askers. People who make their own to-do lists. Jacks-and-Jills of all trades. People who aren't afraid to get their hands dirty with nitty-gritty details in order to see a vision through.

        If you prefer to work in a more traditional corporate hierarchy/environment, Peak Design might not be the place for you. But if you're pickin' up what we're putting down, we look forward to hearing from you!

Keywords: Peak Design, Santa Maria , Assistant Store Manager, Hospitality & Tourism , Morro Bay, California

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