Medical Assistant (Podiatry)
Company: Community Health Centers of the Central Coast
Location: Templeton
Posted on: August 6, 2022
Job Description:
Job DescriptionSUMMARY Under the direct supervision of the
Health Center Manager (HCM) and Clinic Services Supervisor (CSS),
depending on site and specialty, the Medical Assistant (MA) works
as part of a team to ensure efficient and quality care to Community
Health Centers of the Central Coast (CHCCC) patients. The MA
performs nonprofessional clinical duties, maintains and operates
medical and laboratory equipment, assists in the treatment and care
of patients, including physically demanding assignments, and
performs related work as required, post training. Performs clerical
duties as needed to support the team. It is the primary purpose of
CHCCC to provide the highest quality of total care possible to the
patient population it serves. Such a level of quality depends
ultimately on the staff's desire and ability to work together,
individually, and as a team. The employee is expected to be
professional, punctual, maintain regular attendance, cooperative,
motivated, and organized at all times.ESSENTIAL DUTIES AND
RESPONSIBILITIES include the following. Additional duties may be
assigned with or without prior notice.
- Actively participates in assigned Patient Care Team duties and
activities.
- Provides quality customer service using AIDET Standards.
- The majority of the MA's time shall be spent with direct
patient care, performing duties as listed on Standard Work for each
process.
- Administers medications via oral, parenteral routes, and
topical routes as per Provider's written orders. If, MA is
unfamiliar with medication, he/she refers to nursing drug handbook
prior to administering and consults with Provider and/or RN on
site.
- Performs preliminary intake of vitals and determines need for
immunizations, lead screening, preventative exams, and other health
maintenance recommendations for specific age groups.
- Performs in-house CLIA Waived laboratory tests (urinalysis,
pregnancy tests, strep, etc.) Observes manufacturer instructions
and ensures quality controls have been performed each day.
- May assist with referral and tracking for routine visits,
ancillary services, and external providers, notes tracking in
medical record and in the appropriate software program as indicated
by CHCCC.
- Greets patients using two patient identifiers, escorts them to
examination room, assists in monitoring patient waiting areas,
including patient examination rooms in the event of an acute
situation, and to minimize the patient's waiting and maximize the
utilization of the provider and the clinic.
- Acts to minimize the emotional discomfort associated with an
office visit. Provides comfort and encouragement for patients with
anxiety.
- Maintains clean and safe patient areas. Follows safety
procedures and report unsafe conditions to supervisor.
- Ensure appropriate documentation of immunizations, intake,
vitals, medication reconciliation, etc., in electronic medical
record.
- May act as an interpreter, using proper and formal grammar,
when necessary between patient and provider
- Cleans and disinfects instruments and prepares for
sterilization by placing instruments in appropriate solution(s) as
per manufacturers and CHC guidelines.
- Answers telephones to take messages, completes all task in
inbox and assists in patient needs, and ensures that all messages
are answered at the end of each day.
- Attends meetings and trainings as required by supervisor.
- Ability to work with high volume of patients, internal/external
customers, and deal with frequent changes, delay or unexpected
events.
- Demonstrates adherence to and observes all safety policies and
procedures, inclusive of infection control rules and
regulations.
- Demonstrates the knowledge and skills necessary to provide care
appropriate to the age of the patients served (infants, pediatrics,
adolescents, adults or geriatrics).
- Demonstrates knowledge of domestic violence, child and
dependent abuse protocols.
- Demonstrates cultural sensitivity and competence with
patients.
- Maintains and adheres to HIPAA, employee confidentiality, and
privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIESThis job has no supervisory
responsibilities.QUALIFICATIONS To perform this job successfully,
an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.EDUCATION and/or EXPERIENCE High
school diploma or GED required. Graduation from an accredited
school in Medical Assisting. Certified or Registered Medical
Assistant (CMA/RMA) preferred. If MA does not have a CMA or RMA at
time of hire, employee must be able to pass test within one year of
employment.Minimum one year of recent medical assisting work
experience in medical field preferred. Electrocardiogram (EKG),
vital signs, venipuncture, injections experience preferred.
LANGUAGE SKILLS Ability to read and interpret documents such as
safety rules, operating and maintenance instructions, and procedure
manuals. Ability to respond effectively to the most sensitive
inquires or complaints. Ability to write routine reports and
correspondence. Ability to speak effectively before groups of
patients or employees of organization. Bilingual - ability to read,
speak, and write in English and another language is desirable.
MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide
in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs.REASONING ABILITY Ability to apply sound
judgment in understanding to carry out instructions in written or
oral form. Ability to make appropriate job decisions following
standard office policies and past precedents.COMPUTER
SKILLSExperience with word processing, spreadsheets, email, and
keyboarding required. Microsoft Office skills required. Working
knowledge of EHR required. Competency in EHR system required.
CERTIFICATES, LICENSES, REGISTRATIONS Graduation from an accredited
school in Medical Assisting. Certified or Registered Medical
Assistant (CMA/RMA) preferred. If MA does not have CMA or RMA at
time of hire, employee must be able to pass test within one year of
employment.Possession of current, valid, unrestricted California
Driver's License (Class C) required.Current CPR (BLS-C) card
required. If MA does not have a current CPR card at time of hire,
then employee has 60 days to become certified. OTHER
REQUIREMENTSRequired to pass a criminal history background check
upon hire.Annual health examination; annual Tuberculosis skin test
clearance or chest x-ray; proof of immunity to MMR, Varicella, and
Hepatitis B; proof of Tdap vaccine; during current flu season, must
provide proof of influenza vaccine or a signed declination form. If
declined, a flu mask is mandatory during flu season.PHYSICAL
DEMANDS The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.While performing the duties of this job, the
employee is regularly required to use hands to finger, handle, or
feel; reach with hands and arms; and talk or hear. The employee
occasionally is required to sit. The employee is frequently
required to stand and walk. The employee must be able to use
appropriate body mechanics techniques when making necessary patient
transfers and helping patients with walking, dressing, etc. The
employee must regularly lift and/or move up to 25 pounds of
supplies. Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision,
depth perception, and ability to adjust focus.WORK ENVIRONMENT The
work environment characteristics described here are representative
of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.Ability to work in a fast-paced environment.While
performing the duties of this job, the employee is frequently
exposed to moving mechanical parts. The employee is occasionally
exposed to risk of electrical shock. The noise level in the work
environment is usually moderate.Must be willing to have a flexible
work schedule that may include evenings/weekends, and travel as
needed.
Keywords: Community Health Centers of the Central Coast, Santa Maria , Medical Assistant (Podiatry), Healthcare , Templeton, California
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