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General Manager

Company: Point Hospitality Group
Location: Santa Maria
Posted on: November 7, 2019

Job Description:

Description Point Hospitality Group is seeking applicants for the Director of Sales position at the Holiday Inn & Suites - Santa Maria. Situated along Hwy 101 between Santa Barbara and San Luis Obispo in sunny Santa Maria, California, the hotel embodies the area's casual charm and is the perfect home base for visitors to the area. Point Hospitality Group is the most dynamic, energetic and independent new hotel company in the Bay Area. We value autonomy, equality, and diversity. We are seeking exceptional individuals to join our team of hotel professionals all focused on those values. We expect our team members to constantly thrive to improve through additional training, collaborating with fellow team members and seeking to delegate responsibilities where appropriate. Our promise is to take care of you so you can take care of our guests. Mission of the Role: The General Manager supports Point Hospitality Group's Mission, Values and Goals. The General Manager is responsible for providing a positive work environment for all employees, the highest quality guest service and product, and for maximizing the return on investment to the owner of the hotel by achieving the objectives of the annual business plan. Essential Job Functions: - Supervise and develop the performance of all department managers and their respective departments, including Reservations, Front Office, Housekeeping, Maintenance, Accounting, People and Culture, Food and Beverage, Revenue Management, Marketing, Sales and Technology to ensure the highest level of guest and employee satisfaction in a cost-efficient manner. - Ensure all hotel staff supports Point Hospitality Group's Mission, Values and Goals. - Develop, implement, monitor and achieve the objectives of the Annual Business Plan, including Sales Strategies, Pricing, Yield Management and the Operations/Capital Budget. - Ensure all hotel policies and procedures are fully implemented in all departments, including but not limited to Standard Operating Procedures, Safety and Emergency and as outlined in the company's Policies and Procedures Manual, People and Culture Procedures and Employee Handbook. - Protect and enhance the value of all hotel assets through appropriate programs in repairs and maintenance, preventative maintenance, housekeeping, security and capital budgeting process. - Develop and supervise programs that promote a positive work environment for all employees, insuring that all employment related processes comply with local, state and federal regulations, including compliance to specific union regulations as appropriate. - Ensure timely and accurate completion of all period-end financial statements and reports, and provides controls to ensure the proper handling and accounting for all hotel receipts. - Write monthly Executive Summary for ownership - Monitor 5-year Capital Plan - Monthly Review of Accounts Receivable - Responsible for hotel compliance to all PHG standards. - Provide routine forecasting and financial re-projections that correspond to forecasted sales. - Review and approve all operating expenses for the hotel. - Maintain credit policies of hotel. Conduct credit meetings, supervision of collection of A/R, and approves bad debt write-offs. Conduct monthly staff meetings (minimum) to report key operating results to staff in areas of financial performance, people and culture and customer service. Develop exchange of ideas, suggestions and comments between staff and management. Requirements Essential Qualifications & Skills: - Two-year college degree or equivalent studies in a post-secondary school education. - Strong interpersonal and communications skills, both verbal and written. - Strong aptitude in financial management, financial reports and analysis. - Computer knowledge in Windows environment as well as prior experience with various PMS and POS systems. - Three years' experience as a hotel General Manager or Hotel Manager. - Proven ability to motivate new staff to top levels of performance. - Ability to deal with management, associates, guest and general public in a professional, friendly, courteous, tactful and patient manner. Point Hospitality Group conducts pre-employment background checks. Holiday Inn & Suites and Point Hospitality Group are Equal Opportunity Employers.

Keywords: Point Hospitality Group, Santa Maria , General Manager, Executive , Santa Maria, California

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