Landscape Account Manager (Bilingual)

Company: Volt
Location: Santa Barbara
Posted on: May 8, 2025

Job Description:

Volt is immediately hiring for a Landscape Account Manager (Bilingual) in Santa Barbara, CA.

Increase your chances of an interview by reading the following overview of this role before making an application.

As a Landscape Account Manager, you will:

Client Relationship Management:

Serve as the primary point of contact for an assigned portfolio of client accounts (typically 15-20 accounts).


Develop and maintain strong, long-term relationships with clients, understanding their unique needs and preferences.


Conduct regular site visits to assess landscape conditions, monitor service quality, and proactively address any client concerns.


Communicate regularly with clients regarding service schedules, ongoing projects, potential issues, and recommendations for landscape enhancements.


Respond promptly and professionally to client inquiries, requests, and feedback, ensuring timely resolution of any issues.


Cultivate trust and rapport with clients, acting as a trusted advisor for all their landscaping needs.




Account Management and Growth:

Ensure the delivery of high-quality landscaping services that meet or exceed client expectations and contractual obligations.


Monitor account profitability, identify opportunities for efficiency improvements, and manage account budgets effectively.


Proactively identify and pursue opportunities to upsell or cross-sell additional landscaping services, such as landscape enhancements, seasonal color rotations, irrigation upgrades, or tree care services.


Prepare and present detailed proposals for new services, landscape renovations, or enhancements, clearly articulating the value proposition to the client.


Negotiate and manage client contracts and service agreements, ensuring clear scope of work, pricing, and terms.


Track client satisfaction, gather feedback, and identify areas for service improvement to enhance client retention and loyalty.




Operations and Team Collaboration:

Collaborate closely with the operations team, including field supervisors and crew leaders, to schedule and coordinate landscaping services, ensuring efficient and timely execution of work.


Communicate client requirements, service specifications, and any special instructions to field crews, ensuring clear understanding and alignment.


Monitor the quality of work performed by field crews, conduct site inspections, and provide feedback to ensure adherence to company standards and client expectations.


Provide guidance, support, and mentorship to field staff, fostering a positive and productive work environment.


Address any on-site challenges, logistical issues, or unexpected situations that may arise, working collaboratively with the team to find effective solutions.


Ensure that all landscaping work is performed safely, efficiently, and in compliance with company policies, industry best practices, and all applicable regulations.




Sales and Business Development:

Provide value-added solutions and expert recommendations to clients, demonstrating a deep understanding of their landscape goals and offering tailored solutions.


Stay informed about industry trends, new landscaping products and technologies, and emerging best practices to enhance service offerings and maintain a competitive edge.





This is a full time, direct hire opportunity.

The ideal candidate will have:

Bachelor's degree in horticulture, landscape management, or a related field is strongly preferred.


Minimum of 5 years of experience in the landscaping industry, with a demonstrated focus on account management, client relations, or a similar customer-facing role.


Bilingual, Spanish is required.


Proven track record of successfully managing client relationships, achieving sales targets, and driving client satisfaction in the landscaping industry.


In-depth knowledge of landscaping principles, practices, techniques, and materials, including plant identification, pruning, irrigation, and fertilization.


Exceptional communication skills (both verbal and written, English and Spanish), with the ability to effectively interact with clients, colleagues, and field staff at all levels.


Strong interpersonal and customer service skills, with a genuine passion for exceeding client expectations and building long-term partnerships.


Ability to prepare and deliver compelling presentations, proposals, and reports to clients, showcasing the value of services and solutions.


Excellent organizational, time-management, and problem-solving skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.


Ability to work independently with minimal supervision, as well as collaboratively within a team, fostering a positive and supportive work environment.



Salary: $90,000 - $120,000 per year.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Since this is a Direct Hire role, benefits will be provided by the employer.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Keywords: Volt, Santa Maria , Landscape Account Manager (Bilingual), Executive , Santa Barbara, California