Operations Manager
Company: Western Exterminator Company
Location: Santa Maria
Posted on: January 12, 2021
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Job Description:
OverviewOperations ManagerAre you passionate about Management?
Looking to build your career in an exciting industry and a growing
world class organization? Come see why so many of our team members
recommend us to their friends!Who are we? Western Exterminators is
proud to be a member of the Rentokil family of companies in North
America. We pride ourselves on being a trusted partner to many of
the world's leading brands across industries as diverse as
manufacturing, distribution, retail, food service, and hospitality.
We are extremely proud of our legacy of excellence and constantly
work to enhance the value and impact of our
services.ResponsibilitiesWhat do our Operations Managers
do?Operations Managers are responsible for training, leading and
developing a team of specialists. They help achieve sales and
revenue goals, client loyalty and retention, as well as ensure the
team is providing exceptional service to our clients. Additional
management duties include monitoring and adjusting scheduled
appointments for efficiencies, field routing, client QC audits, and
account management.* Manage daily operations of specialists with
the goal of providing superior customer service to our clients*
Offer direction to staff in all aspects of operations, service and
client care* Responsible for managing basic financial performance
of the operations, including revenue growth and expense control*
Daily travel throughout territory visiting with clients, assisting
specialists, and partnering closely with the sales team on business
development* Able to work a flexible schedule, including early
mornings and weekend work when needed* Submit weekly, monthly and
yearly reports, as requiredWhat do you need? * Bachelor's degree
(preferred but not required)* 3-5 years in a management role with
emphasis in customer service* Success in training, mentoring and
coaching service professionals* Must have excellent verbal and
written communication skills * Previous experience in a
route-oriented, service environment a plus* Ability to obtain and
maintain licenses/certificates as required by federal, state and
local regulations* Must pass pre-employment background screen and
drug test* Must possess a valid driver's license and pass motor
vehicle record searchWhy Choose Rentokil?A career with Rentokil is
exactly that - a professional trajectory filled with opportunity.
We pride ourselves on being a world class team that rewards high
performance. We offer competitive pay on a bi-weekly pay schedule
and many of our roles offer incentives based on performance and
providing exceptional customer experience.Below you'll find
information about some of what Rentokil North America has to offer.
All Full-Time Colleagues qualify for the following and Part-Time
Colleagues qualify for most benefits when they meet certain
criteria.* Professional and Personal Growth: * Robust Paid Training
& Professional Development Path* Opportunity to grow - We love to
promote from within!* Fantastic Tuition Reimbursement benefits &
Scholarship Programs (for FT Colleagues) * Wellness: * Excellent
Health benefits including Medical, Dental, Vision, and Life
Insurance* Access to Flexible Spending Accounts for Healthcare or
Dependent Care Expenses* Outstanding Company-Paid Short Term
Disability* Access to Long-Term Disability Insurance* Wellness
Reimbursement Program* Employee Assistance Program that offers
services such as free counseling services, will preparation,
discounts to health clubs, and other benefits* Company-paid sick
time* Savings & Retirement: * 401(k) retirement plan with
highly-competitive company-matching contributions* Holiday Savings
Club option with company-matching funds* Employee Discounts
(includes many offerings, including cellular/mobile service, health
clubs, and more)* Work-Life Balance: * Vacation Days & sick days*
Company-Paid Holidays & Floating HolidaysWe are looking for
individuals who want to make a difference where our customers live
and work. Is that you? Additional InformationRentokil North America
is an equal opportunity employer with a commitment to equality in
every aspect of employment. As we expand, we are focused on
building a foundation of diverse talent and equality in all areas
of our workforce. All qualified applicants receive equal
consideration, regardless of race, gender, sexual orientation,
religion, ethnicity, national origin, veteran status, or
disability.Link to Federal employment poster:* English Version -
Revised November 2009* Spanish Version - Revised November 2009Pay
Transparency Nondiscrimination Provision* English (Formatted)*
English (Unformatted)* Spanish#
Keywords: Western Exterminator Company, Santa Maria , Operations Manager, Executive , Santa Maria, California
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