Full Stack Engineer

Company: AI Tech Suite
Location: Santa Barbara
Posted on: May 4, 2025

Job Description:

Unwrap is a customer intelligence platform that proactively uncovers what matters most to your customers. It helps teams understand customer feedback at scale by integrating feedback from thousands of sources, analyzing messy data to deliver proactive insights, and enabling data-driven decisions. Key features include auto-tagging, customizable dashboards, an AI assistant for querying feedback, real-time alerts, and feedback responder. It caters to customer experience, product, and executive roles, offering trustworthy AI with enterprise-grade security and compliance.How can I trust Unwrap with my data?Your data is protected with enterprise-grade security and compliance, so you can trust it's kept safe and private. Trusted by the world's leading brands.What tools does Unwrap integrate with?You can sync your data from over 3K other tools where feedback is collected today. We've never encountered an integration we can't support.What is the setup process for Unwrap?Integration setup is a matter of a couple clicks. No engineering required, full setup within two weeks.What kind of feedback can Unwrap analyze?We connect to surveys, support tickets, calls, reviews, and more-transforming every conversation into actionable insights. There is no limit to feedback volume Unwrap can process.How is Unwrap different from other platforms?Most tools simply tag and sort your feedback, leaving you to create elaborate dashboards to understand your data. Unwrap goes much deeper-surfacing trends and issues automatically, to help you discern what really matters to your customers without the need to search for it.Unwrap is a customer intelligence platform that uses AI to analyze customer feedback, providing proactive insights for product development and customer experience improvements. It helps teams understand customer needs and make data-driven decisions.Significant, potentially life-changing equityAbility to rapidly advance your career alongside company growthCollaborate with experienced teammates, entrepreneurs, and advisorsWork directly with enterprise customers to ideate and develop solutionsExperience Requirements:You have 2+ years experience as a software engineerYou have hands-on experience working on frontend and backend software systems.Other Requirements:You pride yourself on developing high quality product that solve real customer problems.You are first and foremost a builder and are excited about the idea of spending 80%+ of your time actively developing software.You own what you build and take pride in shipping robust high quality software.You're not afraid of ambiguous product requirements.You're comfortable meeting with customers.Unwrap is a customer intelligence platform that uses AI to analyze customer feedback, providing proactive insights for product development and customer experience improvements. It helps teams understand customer needs and make data-driven decisions.Significant, potentially life-changing equityAbility to rapidly advance your career alongside company growthCollaborate with experienced teammates, entrepreneurs, and advisorsWork directly with enterprise customers to ideate and develop solutionsExperience Requirements:You have 4+ years experience as a software engineerYou have hands-on experience working on frontend and backend software systems.Other Requirements:You pride yourself on developing high quality product that solve real customer problems.You are first and foremost a builder and are excited about the idea of spending 80%+ of your time actively developing software.You own what you build and take pride in shipping robust high quality software.You're not afraid of ambiguous product requirements.You're comfortable meeting with customers.You've demonstrated significant impact for your team and your organization.No ratings available yet. 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Keywords: AI Tech Suite, Santa Maria , Full Stack Engineer, Engineering , Santa Barbara, California