Receptionist/Customer Service Representative

Company: American Veterinary Hospital
Location: Simi Valley
Posted on: February 21, 2026

Job Description:

Job Description Job Description Salary: 19 American Veterinary Hospital is seeking a highly organized and professional Customer Service Representative to join our team. As the first point of contact for hospital, you will play a crucial role in creating a positive and welcoming environment for our clients and visitors. Your main responsibilities will include: Duties - Greeting and welcoming visitors in a friendly and professional manner - Answering phone calls, taking messages, and directing calls to the appropriate person or department - Managing the hospital's calendar, scheduling appointments, and coordinating meetings - Assisting with event planning and coordination - Transcribing documents and maintaining accurate records - Providing administrative support to various departments as needed Skills - Experience as a Veterinary Receptionist or Customer Service Representative is REQUIRED - Proficiency in using Google Workspace and other computerized systems - Strong computer literacy, including knowledge of MS Office applications - Excellent communication and interpersonal skills - Exceptional organizational abilities with keen attention to detail - Ability to multitask and prioritize tasks effectively - Familiarity with phone systems and ability to handle high call volumes If you are a motivated individual with excellent customer service skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply today to join our team!

Keywords: American Veterinary Hospital, Santa Maria , Receptionist/Customer Service Representative, Customer Service & Call Center , Simi Valley, California