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Clerk/Receptionist

Company: Dignity Health
Location: Santa Maria
Posted on: January 12, 2021

Job Description:

Overview Marian Regional Medical Center, located in Santa Maria, CA, is nationally ranked among the top 10% in the nation for safety core measures in Cardiac Services and has the only comprehensive Cancer treatment and resource program from Los Angeles to San Francisco. In April 2012, Marian opened its doors to a brand new state-of-the-art facility which houses the latest technology to support excellent physicians and caregivers who deliver compassionate care each and every day. Marian's new hospital includes 191 beds, expanded and enhanced Emergency Department, Critical Care Unit, NICU and women's services. Marian is a Dignity Health member of the Central Coast, which also includes Arroyo Grande Community Hospital in Arroyo Grande, CA and French Hospital Medical Center in San Luis Obispo, CA. Dignity Health of the Central Coast is recognized for the highest quality hospitals, physicians from the top medical schools in the country, primary care offices to ensure access for all patients, premier ambulatory surgery centers, technologically advanced imaging centers, outpatient services and a comprehensive home health service; all recognized for quality, safety and service. Each hospital is supported by an active philanthropic Foundation to provide additional funding to support new programs and services, as well as to advance the community's access to health care. Responsibilities About This Position Major responsibilities are listed, however, at any time the Clerk Receptionist may be assigned other duties. The major duties are as follows: Handle incoming calls and direct them as necessary. Register and pre-register outpatient Imaging Services exams. Ensure insurance authorizations have been obtained for Imaging Service exams when needed. Schedule Imaging Service appointments, coordinating exams as necessary. Inform and educate patients on preparations for scheduled exams. Enter Order using the Meditech system. Take payments and set up payment contracts when necessary. Copy and distribute cardiovascular reports. Gather adequate information for the process to release films and reports. Selection Criteria Previous clerical experience in a medical setting, including telephone and typing skills, or other medical billing experience preferred. Completion of a medical terminology class or equivalent work experience. Ability to work tactfully and effectively with fellow staff members, physicians and patients. Ability to handle multiple calls in the order that they were received. Excellent interpersonal skills. Ability to type accurately at a moderate pace. Basic knowledge of medical terminology with the ability to ensure that diagnosis correlates with the exam requested. Ability to pay attention to detail during frequent interruptions. Ability to stay calm and positive in stressful situations. Qualifications Previous clerical experience in a medical setting, including telephone and typing skills, or other medical billing experience preferred. Ability to work tactfully and effectively with fellow staff members, physicians and patients. Ability to handle multiple calls in the order that they were received. Excellent interpersonal skills. Ability to type accurately at a moderate pace. Basic knowledge of medical terminology with the ability to ensure that diagnosis correlates with the exam requested. Ability to pay attention to detail during frequent interruptions. Ability to stay calm and positive in stressful situations.

Keywords: Dignity Health, Santa Maria , Clerk/Receptionist, Administration, Clerical , Santa Maria, California

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