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Banking Services Officer

Company: Mechanics Bank
Location: Los Osos
Posted on: May 25, 2023

Job Description:

Mechanics Bank is looking for a Banking Services Officer for our Los Osos, CA Branch. This role manages the Compliance and Operations functions of a Retail Branch Office. Leads, develops and coaches employees in the branch. Responsible for a wide array of critical branch functions. Exercises administrative direction over Operations, Risk Management, Compliance, and Client Experience standards. Is a Subject Matter Expert in Operations and provides assistance on complex transactions. Maintains excellent knowledge of Compliance requirements and Bank Policies and Procedures.

What You'll Do:

  • Provides leadership to a team with an operational focus
  • Manages the Operational functions of a Retail Branch. Responsible for compliance with Regulatory requirements, adherence to Bank policies and procedures, risk management requirements, and safety and security of the branch
  • Manages a team of employees. Provides leadership, coaching, feedback and developmental support. Trains employees on cross functions to ensure smooth operations of the branch. Hires new employees, conducts performance assessments, initiates disciplinary actions, and recommends promotions
  • Administers monthly, quarterly and annual self-audit checklist, reviews, approves daily reports, and verifies cash-on-hand balances
  • Responsible for overall operational quality of the branch as measured by internal audits, operational soundness reviews, and reports from other departments of the Bank
  • Sets priorities for retail office operations, identifies and analyzes operating issues, solves operational issues and provides input for improvement in processes and procedures
  • Ability to perform transactions for clients including, teller transactions, large cash transactions, and safe deposit box functions
  • Responsible for collaborating with Branch Manager to assign sales and referral goals to employees, participate in sales campaigns, and for developing employees' sales skills
  • Manages the office in the absence of the Branch Manager

    Who You Are:
    • Thorough knowledge of retail office operations, including complex transactions, Bank policy and procedures, and Risk Management policies.
    • Knowledge of State and Federal banking regulations pertinent to retail operations.
    • Leadership ability to supervise and direct subordinate employees, and to provide coaching and development.
    • Skill in dealing with customer issues in stressful situations.
    • Attention to detail and accuracy. Ability to meet deadlines.
    • Excellent organizational skills to direct workflow, balance assignments, and provide consistent scheduling to ensure complete office coverage.
    • Skill in balancing risk management and excellent customer service.
    • Minimum of 3 years branch banking experience.
    • May require notary license.


      • Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
      • Please view Equal Employment Opportunity Posters provided by OFCCP here.
      • To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
        Pay Range
        $59,320.00 - $100,840.00
        Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

Keywords: Mechanics Bank, Santa Maria , Banking Services Officer, Accounting, Auditing , Los Osos, California

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